Terms and Conditions


 
Privacy:
 
We take your privacy seriously, therefore all customer details and information are kept strictly confidential and are not passed on to any third party. 
 
We only collect information that we need to process your order. This includes your billing address, shipping address, email address and credit/debit card information. Credit/debit card information is not stored on our server.
 
Cookies are small files that reside on your computer, they allow us to store your shopping cart contents and recognise you on your next visit. We only use them to track this information.
 
 
Payment:
 
All payments are processed through paypal and as such your information is encrypted and 100% safe. 
 
 
Stock:
 
Due to the nature of our business (online store and independant retail shop) there may be occasions where items ordered online are also sold in the shop on the same day. We endeavour to keep our online store as up to date as possible, however in the event that an item ordered online is so no longer available we will notify at the earliest opportunity, cancel your order and refund payments made. 
 
 
Cancellation by us:
 
Any orders placed for products with pricing, description or image errors will be cancelled with full payment refund and you will be notified with the correct information should you wish to re-place the order.
 
 
Delivery:
 
See our delivery information page
 
 
Returns:
 
Our returns policy can be found on our returns page.